Cookie policy | Napo Pet Insurance

Introduction

Your privacy is important to us. This Cookie Policy explains how we use cookies and similar tracking technologies on our Website. It explains what these technologies are and why we use them, as well as your rights to control our use of them. When we say "you" or "your" in this Cookie Policy, we mean visitors to our Website. When we use, "we", "us" or "ours", we are referring Napo Limited. Whenever we refer to "Website" we mean https://www.napo.pet

Cookies we use

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

As the name suggests, these cookies are crucial to the functionality of the Website and accepting them is a pre-condition to your usage of the Website. They facilitate a range of onsite activities, from letting you log in, to saving your progress as you move across the Website, to making online purchases and more. Strictly necessary cookies do not gather any marketing information, nor can they be used to track where you have been on the internet.

Cookies used

• OptanonAlertBoxClosed
• napo_session
• OptanonConsent
• access_token
• sid
• refresh_token

Performance Cookies

These cookies allow website owners to see how visitors interact with their site by collecting and analysing various data. Such data might include how long a user spends on the website, which links are most popular and at what point visitors leave the site. Performance cookies are used to optimise user experience. Occasionally, we may share the data collected from these cookies with analytics or search engine providers, or third parties, to enable us to improve our website.

Cookies used

• FPLC
• _uetvid
• _ga
• FPID
• _gclxxxx

Functional Cookies

We use these cookies to ensure our optional features and services work. Our website will still work without them. This category may also include cookies that allow us to customise what you see on our website and where, based on what we know about you.

Cookies used

• intercom-device-id-cnklpwwt
• weird_get_top_level_domain

Targeting Cookies

We and our partners use these cookies to understand what you're interested in on our website. These cookies may also identify which other websites may have directed you to our website. This is so we or our partners can personalise our marketing to you, including online advertising. You can change your mind on how you receive certain types of marketing message or choose to stop receiving them at any time.

Cookies used

• _uetsid
• _fbp

How to control cookies

You have the right to decide whether to accept or reject non-essential cookies. You can exercise your cookie preferences through our Cookie Preference Tool. You can also set or amend your web browser controls to accept or refuse all cookies.

You can visit aboutcookies.org or allaboutcookies.org for more information about cookies and guidance on how to adjust cookies in your browser settings.

Further information

If you have any questions about our use of cookies or other technologies, please email us at data@napo.pet