# napo.pet

> AI-optimized mirror of napo.pet containing 354 pages totalling 225,277 words of clean markdown content, structured data, and semantic HTML. Original source: https://napo.pet. Last updated: 2026-07-18T06:15:07.740Z.

Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG).

## Homepage

- [
      Careers - Napo
    ](/content/careers/index.html): Join our team of animal lovers, building a pet insurer owners love! (181 words)
- [Napo pet insurance: Lifetime cover for dogs and cats](/content/site-root.html): Comprehensive UK pet insurance with dental cover and free 24/7 online vet calls. Get a 5% multi-pet discount! (908 words)

## Articles & Blog Posts

- [Privacy policy | Napo Pet Insurance](/content/terms/referral-scheme-terms-and-conditions/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (1,246 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/researches/online-interview-tc/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (13 words)
- [Privacy policy | Napo Pet Insurance](/content/terms/tractive-terms-and-conditions/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (683 words)
- [careers/cookie_policy/index.html](/content/careers/cookie_policy/index.html) (468 words)
- [help/en/articles/7015067-can-i-downgrade-my-cover-limit/index.html](/content/help/en/articles/7015067-can-i-downgrade-my-cover-limit/index.html) (391 words)
- [Third party liability (for dogs only) | Napo Help Centre](/content/help/en/articles/5753917-third-party-liability-for-dogs-only/index.html) (72 words)
- [policy-docs/15/wording/index.html](/content/policy-docs/15/wording/index.html) (6,558 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/blog/podcast-1-the-pet-obesity-epidemic/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (13 words)
- [Why has my Third Party Liability cover been removed? | Napo Help Centre](/content/help/en/articles/14181778-why-has-my-third-party-liability-cover-been-removed.html) (460 words)
- [Can I set the direct debit to come out on a specific day? | Napo Help Centre](/content/help/en/articles/6693216-can-i-set-the-direct-debit-to-come-out-on-a-specific-day.html): Direct debit date, change direct debit, change date (268 words)
- [I’ve already made a payment. Why am I getting emails saying my policy will be cancelled? | Napo Help Centre](/content/help/en/articles/15379187-i-ve-already-made-a-payment-why-am-i-getting-emails-saying-my-policy-will-be-cancelled.html) (255 words)
- [What are the inner limits? | Napo Help Centre](/content/help/en/articles/10213940-what-are-the-inner-limits/index.html) (102 words)
- [Can I upgrade my cover? | Napo Help Centre](/content/help/en/articles/6817213-can-i-upgrade-my-cover/index.html) (220 words)
- [How can I find my policy number? | Napo Help Centre](/content/help/en/articles/8368352-how-can-i-find-my-policy-number/index.html) (129 words)
- [Where do you offer cover? | Napo Help Centre](/content/help/en/articles/11736502-where-do-you-offer-cover/index.html) (119 words)
- [Can I change my policy start date? | Napo Help Centre](/content/help/en/articles/7315397-can-i-change-my-policy-start-date/index.html): It's easy to delay or move up your start date (260 words)
- [Getting a quote: What type of cat should I choose? | Napo Help Centre](/content/help/en/articles/12277751-getting-a-quote-what-type-of-cat-should-i-choose.html) (176 words)
- [How do I log into my Napo dashboard? | Napo Help Centre](/content/help/en/articles/8364281-how-do-i-log-into-my-napo-dashboard/index.html): Dashboard login (153 words)
- [When should I start my new policy with you? | Napo Help Centre](/content/help/en/articles/12510482-when-should-i-start-my-new-policy-with-you.html) (89 words)
- [How can I see my remaining cover limit? | Napo Help Centre](/content/help/en/articles/10179771-how-can-i-see-my-remaining-cover-limit/index.html) (69 words)
- [Can I change my pet’s age/DOB? | Napo Help Centre](/content/help/en/articles/10279595-can-i-change-my-pet-s-age-dob/index.html) (145 words)
- [Do I need to disclose pre-existing conditions before I purchase a policy? | Napo Help Centre](/content/help/en/articles/9842301-do-i-need-to-disclose-pre-existing-conditions-before-i-purchase-a-policy.html) (90 words)
- [How to do a policy check? | Napo Help Centre](/content/help/en/articles/9688078-how-to-do-a-policy-check/index.html) (196 words)
- [Can I pay for different pets on different bank accounts? | Napo Help Centre](/content/help/en/articles/10213918-can-i-pay-for-different-pets-on-different-bank-accounts.html) (124 words)
- [How to keep my premium cost down or downgrade/change cover level? | Napo Help Centre](/content/help/en/articles/7015067-how-to-keep-my-premium-cost-down-or-downgrade-change-cover-level.html) (391 words)
- [I’m switching from another insurer, do I still have a waiting period? | Napo Help Centre](/content/help/en/articles/10179790-i-m-switching-from-another-insurer-do-i-still-have-a-waiting-period.html) (138 words)
- [How do I waive the waiting period? | Napo Help Centre](/content/help/en/articles/10086344-how-do-i-waive-the-waiting-period/index.html) (132 words)
- [Why have you increased the excess? | Napo Help Centre](/content/help/en/articles/8967370-why-have-you-increased-the-excess/index.html) (174 words)
- [Can I change my pet’s gender? | Napo Help Centre](/content/help/en/articles/10279584-can-i-change-my-pet-s-gender/index.html) (51 words)
- [Which breed should I pick from Napo's list? | Napo Help Centre](/content/help/en/articles/5599013-which-breed-should-i-pick-from-napo-s-list/index.html): What you should do if your breed isn't on our list (271 words)
- [
      Privacy Policy - Napo
    ](/content/careers/privacy-policy/index.html): Privacy policy for Napo career site (3,110 words)
- [How can I pay for my policy? | Napo Help Centre](/content/help/en/articles/9766558-how-can-i-pay-for-my-policy/index.html) (109 words)
- [Do you cover intoxication? | Napo Help Centre](/content/help/en/articles/7988285-do-you-cover-intoxication/index.html): We cover Intoxications like raisins, chocolate, lilies. (97 words)
- [Do you cover vaccinations? | Napo Help Centre](/content/help/en/articles/7988273-do-you-cover-vaccinations/index.html) (60 words)
- [What's the waiting period? | Napo Help Centre](/content/help/en/articles/6817127-what-s-the-waiting-period/index.html) (279 words)
- [Am I covered for diagnostic tests like MRI scans, X-rays, and blood tests? | Napo Help Centre](/content/help/en/articles/5966441-am-i-covered-for-diagnostic-tests-like-mri-scans-x-rays-and-blood-tests.html) (194 words)
- [Do you cover neutering/spaying? | Napo Help Centre](/content/help/en/articles/7988240-do-you-cover-neutering-spaying/index.html) (67 words)
- [How can I cancel my policy? | Napo Help Centre](/content/help/en/articles/5589226-how-can-i-cancel-my-policy/index.html) (177 words)
- [Is your policy a lifetime policy? | Napo Help Centre](/content/help/en/articles/5616190-is-your-policy-a-lifetime-policy/index.html) (65 words)
- [Is my multipet cover limit per pet or shared between all pets? | Napo Help Centre](/content/help/en/articles/5904385-is-my-multipet-cover-limit-per-pet-or-shared-between-all-pets.html): While your multi pet quote is for all pets, the cover limits are separate per pet (87 words)
- [If I claim, will my premium increase? | Napo Help Centre](/content/help/en/articles/5598932-if-i-claim-will-my-premium-increase/index.html) (123 words)
- [Is there an age limit for my pet to be covered? | Napo Help Centre](/content/help/en/articles/5599021-is-there-an-age-limit-for-my-pet-to-be-covered.html) (95 words)
- [Can I get a printed copy of my policy? | Napo Help Centre](/content/help/en/articles/5963607-can-i-get-a-printed-copy-of-my-policy/index.html) (174 words)
- [When does my policy renew? | Napo Help Centre](/content/help/en/articles/5599012-when-does-my-policy-renew/index.html) (70 words)
- [What are your cover levels? | Napo Help Centre](/content/help/en/articles/7014976-what-are-your-cover-levels/index.html): Napo offers different vet fee cover limits, depending on your budget. (141 words)
- [Will my premium increase if I don’t claim? | Napo Help Centre](/content/help/en/articles/5598937-will-my-premium-increase-if-i-don-t-claim/index.html) (24 words)
- [How do I pay for my policy? | Napo Help Centre](/content/help/en/articles/5598901-how-do-i-pay-for-my-policy/index.html) (23 words)
- [app/account/logout/index.html](/content/app/account/logout/index.html) (937 words)
- [What breeds do you exclude from cover? | Napo Help Centre](/content/help/en/articles/7988320-what-breeds-do-you-exclude-from-cover/index.html) (499 words)
- [What’s happening with my claim? | Napo Help Centre](/content/help/en/articles/5609417-what-s-happening-with-my-claim/index.html): Check the status of your claim and how long it may take to be reviewed (648 words)
- [What's an excess? | Napo Help Centre](/content/help/en/articles/5598876-what-s-an-excess/index.html) (120 words)
- [Can I change my excess? | Napo Help Centre](/content/help/en/articles/9745639-can-i-change-my-excess/index.html) (241 words)
- [Do you cover complementary therapy treatments? | Napo Help Centre](/content/help/en/articles/5593145-do-you-cover-complementary-therapy-treatments.html) (259 words)
- [How should I claim if my pet had more than 1 treatment? | Napo Help Centre](/content/help/en/articles/10179737-how-should-i-claim-if-my-pet-had-more-than-1-treatment.html) (189 words)
- [How much is my excess? | Napo Help Centre](/content/help/en/articles/5589161-how-much-is-my-excess/index.html) (220 words)
- [How do I pay my excess? | Napo Help Centre](/content/help/en/articles/8225461-how-do-i-pay-my-excess/index.html) (114 words)
- [Is my pet covered for pre-existing conditions? | Napo Help Centre](/content/help/en/articles/5599025-is-my-pet-covered-for-pre-existing-conditions.html): We unfortunately don't cover pre-existing conditions (403 words)
- [When does my cover start? | Napo Help Centre](/content/help/en/articles/5593160-when-does-my-cover-start/index.html): All about Napo's waiting / exclusion period (133 words)
- [I’ve invited my vets to claim, but I don’t see anything on my Claim dashboard. | Napo Help Centre](/content/help/en/articles/9755799-i-ve-invited-my-vets-to-claim-but-i-don-t-see-anything-on-my-claim-dashboard.html) (435 words)
- [Do I need to update you if my pet’s condition changes? | Napo Help Centre](/content/help/en/articles/14786513-do-i-need-to-update-you-if-my-pet-s-condition-changes.html) (133 words)
- [Can vets submit claim via email? | Napo Help Centre](/content/help/en/articles/10041392-can-vets-submit-claim-via-email/index.html) (274 words)
- [My pet is having multiple sessions of treatment and I’ve paid for it in advance. Can I claim for it? | Napo Help Centre](/content/help/en/articles/15378893-my-pet-is-having-multiple-sessions-of-treatment-and-i-ve-paid-for-it-in-advance-can-i-claim-for-it.html) (176 words)
- [My vets don’t have a Vet Portal account - how do they submit a claim? | Napo Help Centre](/content/help/en/articles/10279514-my-vets-don-t-have-a-vet-portal-account-how-do-they-submit-a-claim.html) (213 words)
- [How long will it take to review my claim? | Napo Help Centre](/content/help/en/articles/5598992-how-long-will-it-take-to-review-my-claim/index.html) (428 words)
- [Which cat breeds do you cover? | Napo Help Centre](/content/help/en/articles/5599016-which-cat-breeds-do-you-cover/index.html): What breeds we exclude and what should do if your breed isn't on our list (87 words)
- [How do I submit a continuation claim? | Napo Help Centre](/content/help/en/articles/9745792-how-do-i-submit-a-continuation-claim/index.html) (179 words)
- [Will my policy auto-renew? | Napo Help Centre](/content/help/en/articles/7014224-will-my-policy-auto-renew/index.html): At the end of the year, your Napo policy will renew automatically (350 words)
- [Can I claim my excess back? | Napo Help Centre](/content/help/en/articles/9722094-can-i-claim-my-excess-back/index.html) (224 words)
- [Can I update my existing claim? | Napo Help Centre](/content/help/en/articles/9767293-can-i-update-my-existing-claim/index.html) (202 words)
- [Accident vs. Illness: What’s the difference? | Napo Help Centre](/content/help/en/articles/10222170-accident-vs-illness-what-s-the-difference/index.html) (435 words)
- [What is Vitesse? | Napo Help Centre](/content/help/en/articles/14786622-what-is-vitesse/index.html) (96 words)
- [How do I dispute a claim decision? | Napo Help Centre](/content/help/en/articles/10179767-how-do-i-dispute-a-claim-decision/index.html) (114 words)
- [What if my vets refuse to start my claim? | Napo Help Centre](/content/help/en/articles/8288074-what-if-my-vets-refuse-to-start-my-claim/index.html): Your vet can always start your claim (250 words)
- [What if the "compose email" button doesn't work? | Napo Help Centre](/content/help/en/articles/8288112-what-if-the-compose-email-button-doesn-t-work.html): When you invite your vet to claim, the "compose email" button can be unresponsive (95 words)
- [I can't see my claim on my dashboard | Napo Help Centre](/content/help/en/articles/9722011-i-can-t-see-my-claim-on-my-dashboard/index.html) (133 words)
- [How do I claim without being charged an admin fee by my vet? | Napo Help Centre](/content/help/en/articles/8288087-how-do-i-claim-without-being-charged-an-admin-fee-by-my-vet.html): Some vets charge an admin fee, others don't (175 words)
- [How to claim for repeat prescription? | Napo Help Centre](/content/help/en/articles/9767282-how-to-claim-for-repeat-prescription/index.html) (93 words)
- [Why does my vet start my claim if I've already paid them? | Napo Help Centre](/content/help/en/articles/8288106-why-does-my-vet-start-my-claim-if-i-ve-already-paid-them.html) (184 words)
- [I have visited more than one vet, how do I submit the claims? | Napo Help Centre](/content/help/en/articles/8136038-i-have-visited-more-than-one-vet-how-do-i-submit-the-claims.html) (108 words)
- [Can my vet submit a claim? | Napo Help Centre](/content/help/en/articles/6589288-can-my-vet-submit-a-claim/index.html) (117 words)
- [Can I claim for food? | Napo Help Centre](/content/help/en/articles/5599019-can-i-claim-for-food/index.html) (28 words)
- [Can you guarantee that my claim will be covered? | Napo Help Centre](/content/help/en/articles/5598993-can-you-guarantee-that-my-claim-will-be-covered.html) (62 words)
- [Can I change my address? | Napo Help Centre](/content/help/en/articles/7050811-can-i-change-my-address/index.html): It's easy to change where you live on your policy. (175 words)
- [How many times can I claim? | Napo Help Centre](/content/help/en/articles/5598888-how-many-times-can-i-claim/index.html) (67 words)
- [What's the maximum time limit for me to submit a claim? | Napo Help Centre](/content/help/en/articles/5599037-what-s-the-maximum-time-limit-for-me-to-submit-a-claim.html) (27 words)
- [Will you cover previously covered conditions if I renew? | Napo Help Centre](/content/help/en/articles/13045691-will-you-cover-previously-covered-conditions-if-i-renew.html) (201 words)
- [How much clinical history do you need for a claim? | Napo Help Centre](/content/help/en/articles/5598942-how-much-clinical-history-do-you-need-for-a-claim.html) (37 words)
- [Do you cover hip dysplasia? | Napo Help Centre](/content/help/en/articles/15969565-do-you-cover-hip-dysplasia/index.html) (130 words)
- [Do you cover dogs that have shown aggression? | Napo Help Centre](/content/help/en/articles/12292648-do-you-cover-dogs-that-have-shown-aggression.html) (116 words)
- [Can you pay my vets directly? | Napo Help Centre](/content/help/en/articles/5966444-can-you-pay-my-vets-directly/index.html) (42 words)
- [Do you cover Third Party Liability claims in the workplace? | Napo Help Centre](/content/help/en/articles/15422845-do-you-cover-third-party-liability-claims-in-the-workplace.html) (91 words)
- [How can I get cover for my other pet? | Napo Help Centre](/content/help/en/articles/6683150-how-can-i-get-cover-for-my-other-pet/index.html) (164 words)
- [Do you cover BOAS? | Napo Help Centre](/content/help/en/articles/9718302-do-you-cover-boas/index.html) (204 words)
- [What is a bilateral condition and will you cover it? | Napo Help Centre](/content/help/en/articles/9717287-what-is-a-bilateral-condition-and-will-you-cover-it.html) (216 words)
- [Do you cover assistance dogs? | Napo Help Centre](/content/help/en/articles/10279550-do-you-cover-assistance-dogs/index.html) (114 words)
- [Do you cover dogs shown at kennel club confirmation shows? | Napo Help Centre](/content/help/en/articles/10279576-do-you-cover-dogs-shown-at-kennel-club-confirmation-shows.html) (49 words)
- [Do you cover Medical hearing dogs, including Diabetic Alert Dog, Seizure Response Dog and Allergy Detection Dogs? | Napo Help Centre](/content/help/en/articles/12293078-do-you-cover-medical-hearing-dogs-including-diabetic-alert-dog-seizure-response-dog-and-allergy-detection-dogs.html) (94 words)
- [Do you cover pets used for breeding? | Napo Help Centre](/content/help/en/articles/10001882-do-you-cover-pets-used-for-breeding/index.html) (142 words)
- [Do you cover dogs that do agility training? | Napo Help Centre](/content/help/en/articles/10202156-do-you-cover-dogs-that-do-agility-training.html) (61 words)
- [Do you cover skin allergies? | Napo Help Centre](/content/help/en/articles/10213936-do-you-cover-skin-allergies/index.html) (94 words)
- [Do you cover working dogs? | Napo Help Centre](/content/help/en/articles/10201829-do-you-cover-working-dogs/index.html) (125 words)
- [Am I covered if I travel abroad with my pet? | Napo Help Centre](/content/help/en/articles/9842285-am-i-covered-if-i-travel-abroad-with-my-pet.html) (124 words)
- [My pet has passed away. How do I claim for their purchase price? | Napo Help Centre](/content/help/en/articles/10279526-my-pet-has-passed-away-how-do-i-claim-for-their-purchase-price.html) (238 words)
- [Do you cover stem cell treatment? | Napo Help Centre](/content/help/en/articles/15969682-do-you-cover-stem-cell-treatment/index.html) (25 words)
- [Can I change my pet's breed? | Napo Help Centre](/content/help/en/articles/9813838-can-i-change-my-pet-s-breed/index.html) (198 words)
- [I’m a vet and I need to do a policy check | Napo Help Centre](/content/help/en/articles/9675689-i-m-a-vet-and-i-need-to-do-a-policy-check/index.html) (292 words)
- [Do you cover arthritis? | Napo Help Centre](/content/help/en/articles/10179920-do-you-cover-arthritis/index.html) (92 words)
- [Do you cover hernias? | Napo Help Centre](/content/help/en/articles/10179857-do-you-cover-hernias/index.html) (92 words)
- [I have received an email stating that my subscription has finished | Napo Help Centre](/content/help/en/articles/8167142-i-have-received-an-email-stating-that-my-subscription-has-finished.html) (366 words)
- [Why has my price increased? | Napo Help Centre](/content/help/en/articles/7061301-why-has-my-price-increased/index.html) (676 words)
- [How do I make a claim? | Napo Help Centre](/content/help/en/articles/5612565-how-do-i-make-a-claim/index.html) (193 words)
- [Financial Support and Guidance for Pet Owners | Napo Help Centre](/content/help/en/articles/9465056-financial-support-and-guidance-for-pet-owners.html) (297 words)
- [Do you cover IVDD? | Napo Help Centre](/content/help/en/articles/7988244-do-you-cover-ivdd/index.html): We're proud to offer lifetime cover for intervertebral disc degeneration (75 words)
- [How do I opt out of renewal? | Napo Help Centre](/content/help/en/articles/7014259-how-do-i-opt-out-of-renewal/index.html): At the end of your policy year, you can opt out of renewal to end your Napo policy (596 words)
- [Can I claim for emergency vet fees? | Napo Help Centre](/content/help/en/articles/10179799-can-i-claim-for-emergency-vet-fees/index.html) (134 words)
- [Can I change my pet's name? | Napo Help Centre](/content/help/en/articles/7068275-can-i-change-my-pet-s-name/index.html): If you rename your pet, you can update it on your policy (43 words)
- [How to enter your date of birth when getting a quote? | Napo Help Centre](/content/help/en/articles/9767241-how-to-enter-your-date-of-birth-when-getting-a-quote.html) (116 words)
- [How do I change the bank account for my direct debit payments? | Napo Help Centre](/content/help/en/articles/7950463-how-do-i-change-the-bank-account-for-my-direct-debit-payments.html): You can easily change the bank account we use to take your monthly premium payments (176 words)
- [How do I unsubscribe from marketing emails? | Napo Help Centre](/content/help/en/articles/15422940-how-do-i-unsubscribe-from-marketing-emails.html) (54 words)
- [Why did I receive an email saying ‘Delayed Delivery’ from GoCardless? | Napo Help Centre](/content/help/en/articles/15656452-why-did-i-receive-an-email-saying-delayed-delivery-from-gocardless.html) (130 words)
- [Can I change my email address or phone number? | Napo Help Centre](/content/help/en/articles/7067651-can-i-change-my-email-address-or-phone-number.html): It's easy to change your contact details on your policy (41 words)
- [How to refer someone? | Napo Help Centre](/content/help/en/articles/10279522-how-to-refer-someone/index.html) (98 words)
- [Getting a quote for an XL Bully | Napo Help Centre](/content/help/en/articles/9685616-getting-a-quote-for-an-xl-bully/index.html) (155 words)
- [How do I change my cover at renewal? | Napo Help Centre](/content/help/en/articles/9767251-how-do-i-change-my-cover-at-renewal/index.html) (405 words)
- [How can I update my pet's neutered/spayed information? | Napo Help Centre](/content/help/en/articles/9676203-how-can-i-update-my-pet-s-neutered-spayed-information.html) (81 words)
- [What vaccinations should my pet have? | Napo Help Centre](/content/help/en/articles/5599033-what-vaccinations-should-my-pet-have/index.html) (84 words)
- [Can you price-match competitors? | Napo Help Centre](/content/help/en/articles/9718315-can-you-price-match-competitors/index.html) (397 words)
- [My pet’s been microchipped, how do I update this on my policy? | Napo Help Centre](/content/help/en/articles/9676215-my-pet-s-been-microchipped-how-do-i-update-this-on-my-policy.html) (60 words)
- [A policy check isn’t working for me. What can I do? | Napo Help Centre](/content/help/en/articles/14786963-a-policy-check-isn-t-working-for-me-what-can-i-do.html) (187 words)
- [How we got brave little Sean the Shih Tzu breathing easy again | Napo Help Centre](/content/help/en/articles/11171600-how-we-got-brave-little-sean-the-shih-tzu-breathing-easy-again.html) (356 words)
- [Why do I need pet insurance? | Napo Help Centre](/content/help/en/articles/5616192-why-do-i-need-pet-insurance/index.html) (69 words)
- [Renewal: Why is a new policy with Napo cheaper? | Napo Help Centre](/content/help/en/articles/10279555-renewal-why-is-a-new-policy-with-napo-cheaper.html) (274 words)
- [How can vets submit a claim? | Napo Help Centre](/content/help/en/articles/6726451-how-can-vets-submit-a-claim/index.html) (130 words)
- [Is there a list of approved vets? | Napo Help Centre](/content/help/en/articles/5599027-is-there-a-list-of-approved-vets/index.html) (47 words)
- [Can you price-match my new quote with Napo? | Napo Help Centre](/content/help/en/articles/9722055-can-you-price-match-my-new-quote-with-napo/index.html) (347 words)
- [Can my failed payment be retried? | Napo Help Centre](/content/help/en/articles/7945678-can-my-failed-payment-be-retried/index.html): Napo will automatically retry your premium payments when they fail. (94 words)
- [Can I change my Direct Debit’s payment date? | Napo Help Centre](/content/help/en/articles/5964371-can-i-change-my-direct-debit-s-payment-date.html) (68 words)
- [Brodie loved his Christmas presents so much, he ate one | Napo Help Centre](/content/help/en/articles/11171446-brodie-loved-his-christmas-presents-so-much-he-ate-one.html) (457 words)
- [Elton’s the Bengal cat's emergency | Napo Help Centre](/content/help/en/articles/11171519-elton-s-the-bengal-cat-s-emergency/index.html) (331 words)
- [I'm a vet and I'm enquiring about the status of a claim | Napo Help Centre](/content/help/en/articles/9766584-i-m-a-vet-and-i-m-enquiring-about-the-status-of-a-claim.html) (105 words)
- [Can you send vets a paper form? | Napo Help Centre](/content/help/en/articles/8288076-can-you-send-vets-a-paper-form/index.html): We can't send paper, PDF, or fax forms (124 words)
- [Can you pre-authorise claims? | Napo Help Centre](/content/help/en/articles/6726409-can-you-pre-authorise-claims/index.html): We can't yet pre-authorise vet treatment that hasn't happened yet (167 words)
- [Why doesn't my vet have access to Napo's vet portal? | Napo Help Centre](/content/help/en/articles/8288081-why-doesn-t-my-vet-have-access-to-napo-s-vet-portal.html): To get access, vets need to register and verify their email address (86 words)
- [How long does it take to pay claims? | Napo Help Centre](/content/help/en/articles/6726598-how-long-does-it-take-to-pay-claims/index.html) (66 words)
- [Why did I get an email saying my subscription ended? | Napo Help Centre](/content/help/en/articles/7013935-why-did-i-get-an-email-saying-my-subscription-ended.html): You'll get an email that your direct debit subscription finished (335 words)
- [How long until I can start claiming? | Napo Help Centre](/content/help/en/articles/6726590-how-long-until-i-can-start-claiming/index.html) (37 words)
- [What info do I need to claim for a client? | Napo Help Centre](/content/help/en/articles/6726593-what-info-do-i-need-to-claim-for-a-client/index.html) (49 words)
- [Napo stepped up for Honey’s excruciating cruciate disease | Napo Help Centre](/content/help/en/articles/11122425-napo-stepped-up-for-honey-s-excruciating-cruciate-disease.html) (333 words)
- [Can you pay vets directly? | Napo Help Centre](/content/help/en/articles/6726601-can-you-pay-vets-directly/index.html) (33 words)
- [A barbecue that got slightly out of hand for Milo the Hungry Labrador | Napo Help Centre](/content/help/en/articles/11122608-a-barbecue-that-got-slightly-out-of-hand-for-milo-the-hungry-labrador.html) (250 words)
- [
      Request data - Napo
    ](/content/careers/data_request/index.html): Request your data from Napo career site (37 words)
- [FirstVet: How to create an account? | Napo Help Centre](/content/help/en/articles/12008033-firstvet-how-to-create-an-account/index.html) (233 words)
- [Parker was a sore little sausage, until Napo stepped in | Napo Help Centre](/content/help/en/articles/11123224-parker-was-a-sore-little-sausage-until-napo-stepped-in.html) (257 words)
- [Is there a no-claims bonus at renewal? | Napo Help Centre](/content/help/en/articles/6817197-is-there-a-no-claims-bonus-at-renewal/index.html) (69 words)
- [Do you cover dental? | Napo Help Centre](/content/help/en/articles/5591901-do-you-cover-dental/index.html) (415 words)
- [How do I claim my Tractive offer? | Napo Help Centre](/content/help/en/articles/14688466-how-do-i-claim-my-tractive-offer/index.html) (157 words)
- [Internal Server Issue | Napo Help Centre](/content/help/en/articles/13905934-internal-server-issue/index.html): We apologise for any inconvenience caused 💙 (279 words)
- [FirstVet: My account says ‘policy not found’ | Napo Help Centre](/content/help/en/articles/9669779-firstvet-my-account-says-policy-not-found/index.html) (101 words)
- [Does my multipet quote cover all my pets? | Napo Help Centre](/content/help/en/articles/7015196-does-my-multipet-quote-cover-all-my-pets/index.html): You get a 5% multi pet discount when you buy policies for multiple pets, that applies to all your pets (159 words)
- [What information do I need to provide when contacting Napo? | Napo Help Centre](/content/help/en/articles/10279537-what-information-do-i-need-to-provide-when-contacting-napo.html) (160 words)
- [Can I speak to someone over the phone? | Napo Help Centre](/content/help/en/articles/5966435-can-i-speak-to-someone-over-the-phone/index.html): We have a callback booking calendar, but no inbound phone line (233 words)
- [What counts as a dental check-up? | Napo Help Centre](/content/help/en/articles/11703908-what-counts-as-a-dental-check-up/index.html) (188 words)
- [How do I get my referral voucher? | Napo Help Centre](/content/help/en/articles/7014424-how-do-i-get-my-referral-voucher/index.html): When you refer a friend, or you get referred, you earn a voucher (58 words)
- [Can I email you? | Napo Help Centre](/content/help/en/articles/5948556-can-i-email-you/index.html): Napo's email address (59 words)
- [Online Research Interview | Napo Help Centre](/content/help/en/articles/11983578-online-research-interview/index.html) (48 words)
- [careers/connect/index.html](/content/careers/connect/index.html) (3,289 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/blog/podcast-2-disappearing-dogs/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (13 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/blog/podcast-11-separation-anxiety-how-to-prevent-resolve-hyper-attachment.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (13 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/blog/how-long-does-it-take-to-toilet-train-a-puppy/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (13 words)
- [Getting a quote: Why won’t you accept my postcode? | Napo Help Centre](/content/help/en/articles/10213925-getting-a-quote-why-won-t-you-accept-my-postcode.html) (74 words)
- [Policies | Napo Help Centre](/content/help/en/collections/3144984-policies/index.html): What Napo covers and how our insurance works (383 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/blog/louisa-the-vet-on-puppy-vaccines/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (13 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/blog/podcast-13-picking-the-perfect-puppy-finding-healthy-pets.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (13 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/blog/podcast-9-why-the-indoor-cat-doesn-t-exist/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (13 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/articles/dental-disease-not-covered-by-insurance/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (13 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/blog/podcast-16-regression-and-rebellion/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (13 words)
- [What's co-pay? | Napo Help Centre](/content/help/en/articles/5598878-what-s-co-pay/index.html) (241 words)
- [Can I claim for behavioural treatment? | Napo Help Centre](/content/help/en/articles/5599026-can-i-claim-for-behavioural-treatment/index.html) (179 words)
- [What's the fastest way to speak to a customer champion? | Napo Help Centre](/content/help/en/articles/8207124-what-s-the-fastest-way-to-speak-to-a-customer-champion.html): Messaging us in our chat window will get the fastest human response (307 words)
- [Do you cover cruciate ligament disease? | Napo Help Centre](/content/help/en/articles/7987948-do-you-cover-cruciate-ligament-disease/index.html): We cover all cruciate ligament conditions: disease, ruptures, injuries. (123 words)
- [Do you cover Leishmaniasis? | Napo Help Centre](/content/help/en/articles/9745651-do-you-cover-leishmaniasis/index.html) (98 words)
- [Do you cover rabbits/horses etc? | Napo Help Centre](/content/help/en/articles/10179827-do-you-cover-rabbits-horses-etc/index.html) (58 words)
- [Claims | Napo Help Centre](/content/help/en/collections/3144909-claims/index.html): What to expect when you claim for your pets (287 words)
- [Privacy policy | Napo Pet Insurance](/content/events/aad-2026-terms-and-conditions/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (607 words)
- [
      Request removal - Napo
    ](/content/careers/request_removal/index.html): Request to remove your data from Napo career site (36 words)
- [Do you cover? | Napo Help Centre](/content/help/en/collections/10022962-do-you-cover/index.html): Some conditions we get asked about frequently if we cover them (161 words)
- [
      Cookie Policy - Napo
    ](/content/careers/cookie-policy/index.html): Cookie policy for Napo career site (468 words)
- [My pet passed away - what do I do? | Napo Help Centre](/content/help/en/articles/10086213-my-pet-passed-away-what-do-i-do/index.html) (134 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/app/vet-portal/registration/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (116 words)
- [Other | Napo Help Centre](/content/help/en/collections/3149477-other/index.html): Other questions about being part of the Napo family (163 words)
- [FAQs from vets | Napo Help Centre](/content/help/en/collections/3708809-faqs-from-vets/index.html): Questions we get from vets (101 words)
- [Renewals | Napo Help Centre](/content/help/en/collections/3762691-renewals/index.html): Your one-stop shop for all things renewals (79 words)
- [
      Data & Privacy - Napo
    ](/content/careers/data-privacy/index.html): Data & privacy information and settings for Napo career site (115 words)
- [How Napo Helped: Real Claim Stories | Napo Help Centre](/content/help/en/collections/12576951-how-napo-helped-real-claim-stories/index.html): Real life stories from pets we supported (71 words)
- [FirstVet | Napo Help Centre](/content/help/en/collections/10022885-firstvet/index.html): Help articles related to 24/7 free video vet consultations with FirstVet (27 words)
- [Vouchers & discounts | Napo Help Centre](/content/help/en/collections/3868420-vouchers-discounts/index.html): All about Napo's promotional offers (30 words)
- [
      Current job openings - Napo
    ](/content/careers/jobs/index.html): Job openings at Napo (37 words)
- [Cancel my policy | Napo Help Centre](/content/help/en/collections/10832793-cancel-my-policy/index.html): Support for when you need to cancel your policy (23 words)
- [Campaigns | Napo Help Centre](/content/help/en/collections/14582014-campaigns/index.html) (6 words)
- [How to speak with us | Napo Help Centre](/content/help/en/collections/3325571-how-to-speak-with-us/index.html): All the ways to contact our customer champions (50 words)
- [Dental cover | Napo Help Centre](/content/help/en/collections/11772178-dental-cover/index.html): Everything you need to know about dental cover with Napo (22 words)
- [app/policy-docs/wording/latest/index.html](/content/app/policy-docs/wording/latest/index.html) (6,742 words)
- [When should you neuter your pet? | Napo pet insurance](/content/blog/when-to-neuter-your-pet/index.html): There's no right age to neuter your pet - it depends on the breed. Louisa the Vet explains the benefits and risks. (994 words)
- [How to stop a puppy barking | Napo pet insurance](/content/blog/how-to-stop-a-puppy-barking/index.html): Puppy barking is normal and manageable. Find out why they bark and how to stop barking at night or when left alone. (1,598 words)
- [Common puppy problems: a vet's guide | Napo pet insurance](/content/blog/common-puppy-problems/index.html): Dr Louisa Lane covers the most common puppy accidents, illnesses and behaviour problems - and what to do about them. (2,519 words)
- [How to train a new puppy | Napo pet insurance](/content/blog/puppy-training-tips/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (2,199 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/blog/podcast-4-how-to-train-your-cat-translate-meows-and-understand-their-behaviours.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (13 words)
- [Dog car travel safety tips | Napo pet insurance](/content/blog/car-travel-with-a-dog/index.html): Keeping your dog secure in the car is the law. Get tips on crates, harnesses and car sickness for calmer journeys. (2,423 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/blog/how-to-keep-your-pet-s-teeth-healthy/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (13 words)
- [Is puppy diarrhoea normal? | Napo pet insurance](/content/blog/puppy-diarrhoea/index.html): Yes, puppy diarrhoea is normal! Find out what can cause runny poo, how to help your pup, and when to talk to your vet. (1,842 words)
- [XL Bully ban UK | Napo pet insurance](/content/blog/are-xl-bullies-banned-in-the-uk/index.html): XL Bullies are banned in the UK. Here's what owners need to know about exemption certificates and muzzling rules. (1,606 words)
- [UK law on cat microchipping | Napo pet insurance](/content/blog/cat-microchipping-law/index.html): Cat microchipping is now the law in the UK. Find out the cost, how it works and how to update your cat's details. (1,336 words)
- [Separation anxiety in dogs | Napo pet insurance](/content/blog/separation-anxiety-dogs/index.html): 75% of dogs show signs of distress when left alone. Find out the signs of separation anxiety and how to help them cope. (1,992 words)
- [How to toilet train a puppy | Napo pet insurance](/content/blog/puppy-toilet-training-guide/index.html): Routine, rewards and patience are key. Get tips on toilet training your puppy - including at night and how long it takes. (950 words)
- [Summer pet safety tips | Napo pet insurance](/content/blog/summer-pet-safety-tips/index.html): Dogs and cats can suffer from heatstroke, dehydration and sunburn in summer! Get tips to keep pets safe in hot weather. (1,367 words)
- [Heatstroke in pets: a vet's guide | Napo pet insurance](/content/blog/pet-heatstroke-vet-guide/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (1,495 words)
- [When can puppies go outside? | Napo pet insurance](/content/blog/when-can-puppies-go-outside/index.html): Puppies can go outside 7-10 days after vaccinations. But did you know you can carry them out safely before that? (1,579 words)
- [Train your dog to like the vet | Napo pet insurance](/content/blog/how-to-train-your-dog-to-like-the-vet/index.html): Does your dog hate the vet? Clinical animal behaviourist Dr Kendal Shepherd shares expert tips to help them feel calmer. (1,653 words)
- [Dog trainer vs behaviourist | Napo pet insurance](/content/blog/difference-between-dog-trainer-and-behaviourist/index.html): Not sure whether you need a dog trainer or behaviourist? Find out the key differences and how to find the right help. (1,408 words)
- [Why do cats arch their backs? | Napo pet insurance](/content/blog/why-do-cats-arch-their-backs/index.html): Cats arch their backs to stretch, play, scent rub or feel safe. Dr Sarah Ellis explains where cats like to be stroked! (1,917 words)
- [Adopting a dog from overseas | Napo pet insurance](/content/blog/adopting-a-dog-from-overseas/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (1,750 words)
- [New puppy checklist: what you need | Napo pet insurance](/content/blog/new-puppy-checklist/index.html): Everything you need to buy before bringing your puppy home - essentials, grooming, travel and training tips. (1,171 words)
- [How to find a good dog breeder | Napo pet insurance](/content/blog/buying-a-dog-from-breeder/index.html): Not all breeders are equal. Find out how to spot a reputable breeder, what questions to ask - and red flags to avoid! (1,725 words)
- [Why is my puppy not eating? | Napo pet insurance](/content/blog/puppy-not-eating/index.html): Is your puppy being a little picky, or is something wrong? Find out the common causes and get your pup eating again. (1,193 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/articles/is-it-safe-to-let-my-dog-off-lead-what-to-know-before-you-take-your-pup-to-the-dog-park.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (13 words)
- [Why do cats meow? | Napo pet insurance](/content/blog/why-do-cats-meow/index.html): Cats meow, purr, yowl, hiss and chirp for different reasons. Learn what each sound means and what your cat's saying. (1,415 words)
- [How to take care of your pet | Napo pet insurance](/content/blog/how-to-take-care-of-your-pet/index.html): 11 easy ways to keep your pet happy and healthy. Tips on diet, exercise, vaccinations, dental care and insurance cover. (1,040 words)
- [Adopting a dog from abroad | Napo pet insurance](/content/blog/adopting-a-dog-from-abroad/index.html): Thinking about adopting a rescue dog from abroad? Find out the costs, what charities look for and how to give them a great home. (606 words)
- [When do puppies need vaccinations? | Napo pet insurance](/content/blog/when-do-puppies-need-vaccinations/index.html): Puppies need vaccinations at 8 and 10-12 weeks. Louisa the Vet explains benefits, cost and when your pup can go outside. (1,507 words)
- [When do puppies stop growing? | Napo pet insurance](/content/blog/when-do-puppies-stop-growing/index.html): It depends on the breed! Small dogs are grown by 9 months, giant breeds take up to 2 years. See where your pup fits. (870 words)
- [What is blue green algae? | Napo pet insurance](/content/blog/blue-green-algae-dogs/index.html): Blue green algae is toxic to dogs and common in UK lakes and ponds. Know the symptoms and how to keep your pup safe. (1,240 words)
- [What to know before getting a new dog | Napo pet insurance](/content/blog/before-getting-a-dog/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (1,258 words)
- [How much do vet bills cost? | Napo pet insurance](/content/blog/how-much-do-vet-bills-cost/index.html): Vet bills hit when you least expect it. See how much vet care really costs and why pet insurance gives you peace of mind. (1,067 words)
- [How to stop a puppy jumping up | Napo pet insurance](/content/blog/stop-puppy-from-jumping-and-mouthing/index.html): Puppies jump up and mouth to get attention - it's totally normal! Get expert tips from a clinical animal behaviourist. (1,131 words)
- [Why do cats eat grass? | Napo pet insurance](/content/blog/why-do-cats-eat-grass/index.html): Cats eat grass to aid digestion - it's perfectly normal! Learn about cat grass and how to grow your own at home. (1,395 words)
- [What is co-pay in pet insurance? | Napo pet insurance](/content/blog/what-is-copay-pet-insurance/index.html): Co-pay reduces your premium but means paying a share of claim costs after excess. How it works with Napo pet insurance. (453 words)
- [Why do dogs scratch the carpet? | Napo pet insurance](/content/blog/why-do-dogs-scratch-carpets/index.html): Dogs scratch carpets out of instinct, boredom or stress - or just because they enjoy it! Here's how to stop them. (1,268 words)
- [When can you bathe a puppy? | Napo pet insurance](/content/blog/when-can-you-bathe-a-puppy/index.html): Puppies can be bathed from 8 weeks old, even before vaccinations. Learn how often, what to use and how to make it fun! (947 words)
- [Why do dogs roll in fox poop? | Napo pet insurance](/content/blog/stop-dogs-rolling-in-fox-poop/index.html): Nobody knows why dogs roll in fox poo, but here's what to do, how to clean up and stop it happening again! (1,102 words)
- [When is it too hot to walk your dog? | Napo pet insurance](/content/blog/when-is-it-too-hot-to-walk-your-dog/index.html): It's generally safe up to 19°C. Learn which breeds are most at risk, heat exhaustion signs and how to keep dogs safe. (732 words)
- [Excluded and partially-covered pets](/content/excludedbreeds-old/index.html): Some dog breeds are considered dangerous, but we're proud to insure their health for life! Find out which pets are eligible for Napo pet insurance. (676 words)
- [Privacy policy | Napo Pet Insurance](/content/privacy/index.html): Read Napo's privacy policy to understand how we collect, use and protect your personal data. (1,033 words)
- [Train your puppy on and off lead | Napo pet insurance](/content/blog/puppy-lead-training-tips/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (337 words)
- [Napo partners with Tractive | Napo pet insurance](/content/blog/napo-and-tractive-partnership/index.html): New Napo customers can get a Tractive GPS and health monitor worth £59. Track your pet's location and vital signs. (235 words)
- [Cookie policy | Napo Pet Insurance](/content/cookies/index.html): Read Napo's cookie policy to understand how we use cookies on our website and how to manage your preferences. (566 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/app/vet-portal/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (312 words)
- [Napo Pet Insurance: Tooth-to-tail cover for cats and dogs](/content/events/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (114 words)
- [Complaints | Napo Pet Insurance](/content/complaints/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (264 words)
- [Home | Napo Help Centre](/content/help/en/index.html): Napo Help Centre (130 words)
- [Why pet insurance prices rose in 2024 | Napo pet insurance](/content/blog/pet-insurance-prices-record-highs-2024/index.html): Pet insurance prices hit record highs in 2024. Find out why and how to stay one paw ahead. (1,225 words)
- [Labradoodle breed guide | Napo pet insurance](/content/blog/labradoodle-breed-guide/index.html): Smart, loving, energetic. Originally a hypoallergenic guide dog! Find out if this brilliant breed is right for you. (1,595 words)
- [7 dog breeds prone to obesity | Napo pet insurance](/content/blog/dog-breeds-prone-to-obesity/index.html): Did you know 1 in 2 dogs are overweight? Find out the 7 breeds most at risk and how to keep your pup healthy and happy. (1,421 words)
- [Dachshund breed guide | Napo pet insurance](/content/blog/dachshund-breed-guide/index.html): Curious, spirited, bold. The breed that inspired Napo pet insurance! Find out if this brilliant breed is right for you. (1,617 words)
- [Dog holiday checklist | Napo pet insurance](/content/blog/dog-holiday-checklist/index.html): Everything you need to plan and pack for a dog-friendly holiday - food, first aid and what to do when you arrive. (1,746 words)
- [Grass seeds in dogs | Napo pet insurance](/content/blog/grass-seeds-in-dogs/index.html): Grass seeds can get stuck in paws, ears and eyes after walks. Louisa the Vet explains signs to watch for and what to do. (1,430 words)
- [Pug dog breed guide | Napo pet insurance](/content/blog/pug-breed-guide/index.html): Mischievous, lively, loving. Former companions of Chinese emperors. Find out if this brilliant breed is right for you. (1,541 words)
- [Why do puppies eat poo? | Napo pet insurance](/content/blog/why-do-puppies-eat-poop/index.html): Gross but common! Puppies eat poo from hunger, boredom or stress. Here's how to break the habit and when to see a vet. (1,321 words)
- [English Cocker Spaniel breed guide | Napo pet insurance](/content/blog/english-cocker-spaniel-breed-guide/index.html): Friendly, energetic, playful. More Crufts wins than any other breed! See if this brilliant dog breed is right for you. (1,098 words)
- [King Charles Spaniel breed guide | Napo pet insurance](/content/blog/king-charles-spaniel-breed-guide/index.html): Gentle, loving, loyal. A furry companion named after King Charles II. Find out if this brilliant breed is right for you. (1,152 words)
- [German Shepherd breed guide | Napo pet insurance](/content/blog/german-shepherd-breed-guide/index.html): Strong, brave, super loyal. The 3rd smartest dog breed in the world. Find out if this brilliant breed is right for you. (1,130 words)
- [Irish Wolfhound breed guide | Napo pet insurance](/content/blog/irish-wolfhound-breed-guide/index.html): Calm, gentle, dignified. The tallest dog on the planet has a big heart. See if this brilliant breed is right for you. (1,093 words)
- [Pet dental disease stages | Napo pet insurance](/content/blog/pet-dental-disease-stages/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (1,082 words)
- [Doberman breed guide | Napo pet insurance](/content/blog/doberman-breed-guide/index.html): Loyal, intelligent, protective - more loving companion than guard dog! See if this brilliant breed is right for you. (1,076 words)
- [Labrador Retriever breed guide | Napo pet insurance](/content/blog/labrador-retriever-breed-guide/index.html): Friendly, outgoing, gentle - and born to fetch with their webbed feet! See if this brilliant breed is right for you. (1,150 words)
- [Heatstroke in dogs: what to do | Napo pet insurance](/content/blog/heatstroke-in-dogs/index.html): 74% of dog heatstroke cases are caused by exercise, not hot cars. Know the signs and how to cool your dog down safely. (1,436 words)
- [French Bulldog breed guide | Napo pet insurance](/content/blog/french-bulldog-breed-guide/index.html): Cheeky, affectionate, playful. One of the UK's most popular breeds. Find out if a Frenchie is right for you! (1,158 words)
- [How to crate train a puppy | Napo pet insurance](/content/blog/puppy-crate-training-guide/index.html): Done right, crate training gives your pup a safe, happy space. Get expert tips from vet behaviourist Dr Sophie White. (1,793 words)
- [Rottweiler breed guide | Napo pet insurance](/content/blog/rottweiler-breed-guide/index.html): Loyal, protective, obedient. Calmer than their reputation suggests. See if this brilliant breed is right for you. (1,231 words)
- [Pet dental disease: are pets covered? | Napo pet insurance](/content/blog/dental-disease-pets/index.html): Dental disease affects 87% of dogs and 70% of cats. Know the signs and see how pet insurance can help with dental care. (1,355 words)
- [Top 10 longest-living dog breeds | Napo pet insurance](/content/blog/longest-living-dog-breeds/index.html): Meet the top 10 longest-living breeds from Jack Russells to Poodles. Small dogs and crossbreeds often live longest! (1,250 words)
- [Staffordshire Bull Terrier guide | Napo pet insurance](/content/blog/staffordshire-bull-terrier-guide/index.html): Strong, curious, loving. Once WWII mascots and symbols of bravery and loyalty. Is this brilliant breed right for you? (959 words)
- [Italian Greyhound breed guide | Napo pet insurance](/content/blog/italian-greyhound-breed-guide/index.html): Calm, gentle, affectionate. A noble companion since Ancient Rome. Find out if this brilliant breed is right for you. (924 words)
- [Is chocolate toxic to cats? | Napo pet insurance](/content/blog/is-chocolate-toxic-to-cats/index.html): Yes, chocolate is toxic to cats - even more so than dogs! Spot the signs of poisoning and know when to call your vet. (1,672 words)
- [Shih Tzu breed guide | Napo pet insurance](/content/blog/shih-tzu-breed-guide/index.html): Cheerful, friendly, affectionate. Once sacred to Chinese royalty. Find out if this brilliant breed is right for you. (1,052 words)
- [How long should I walk my puppy? | Napo pet insurance](/content/blog/how-long-to-walk-a-puppy/index.html): The general rule: 5 minutes of walking per month of age. Find out why less is more for your pup's joints. (1,175 words)
- [Patterdale Terrier breed guide | Napo pet insurance](/content/blog/patterdale-terrier-breed-guide/index.html): Fearless, energetic, independent. A working terrier from the Lake District. Is this brilliant breed right for you? (1,008 words)
- [Lifetime insurance from Napo, made for your Frenchie](/content/insurance-for-frenchies/index.html): Get complete health, wellbeing & legal cover for Frenchies of all ages. Napo's got your back for life. (1,070 words)
- [Pembroke Welsh Corgi breed guide | Napo pet insurance](/content/blog/pembroke-welsh-corgi-breed-guide/index.html): Outgoing, active, alert. Queen Elizabeth II's favourite dog. Find out if this brilliant breed is right for you. (878 words)
- [Sphynx cat breed guide | Napo pet insurance](/content/blog/sphynx-cat-breed-guide/index.html): Social, affectionate, smart. A hairless cat that needs suncream! Find out if this brilliant breed is right for you. (911 words)
- [How long can I leave a puppy alone? | Napo pet insurance](/content/blog/how-long-can-you-leave-a-puppy-alone/index.html): Puppies under 3 months can't be left alone. After 6 months, 2 hours is fine. Get tips to help your pup feel confident. (1,478 words)
- [How to keep your pet's teeth clean | Napo pet insurance](/content/blog/how-to-keep-pets-teeth-clean/index.html): Dental disease affects 87% of dogs and 70% of cats. Keep their teeth clean at home with brushing, dental chews and more. (1,376 words)
- [Heatstroke in cats: what to do | Napo pet insurance](/content/blog/heatstroke-in-cats/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (1,193 words)
- [How often should you worm a puppy? | Napo pet insurance](/content/blog/puppy-worming-guide/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (1,523 words)
- [Cat not using the litter tray? | Napo pet insurance](/content/blog/cat-not-using-litter-tray/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (636 words)
- [How to measure a dog for a muzzle | Napo pet insurance](/content/blog/measure-your-dog-for-a-muzzle/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (1,185 words)
- [Trusted pet insurance.](/content/home-page/index.html): With fast claims, dental care & 24/7 access to free vet consults. Napo gives full protection to the UK’s cats and dogs 🐾 (1,129 words)
- [Napo lifetime insurance, made for your Pug](/content/insurance-for-pugs/index.html): Breathe easy and secure your Pug complete health, wellbeing & legal cover for life. With all common Pug conditions covered including BOAS and allergies. (1,281 words)
- [Can dogs suffer from depression? | Napo pet insurance](/content/blog/can-dogs-get-depression/index.html): Dogs can show signs of depression. Know the signs to watch out for and how to get your pup's tail wagging again. (1,534 words)
- [Yorkshire Terrier breed guide | Napo pet insurance](/content/blog/yorkshire-terrier-breed-guide/index.html): Bold, independent, lively. The world's first therapy dog was a Yorkie! See if this brilliant breed is right for you. (956 words)
- [Napo's founder story | Napo pet insurance](/content/blog/napo-founder-story/index.html): What's the story behind Napo? It all starts with a scruffy little dachshund called Napoleon. Meet JP, our founder. (1,089 words)
- [How long do puppies sleep? | Napo pet insurance](/content/blog/how-long-do-puppies-sleep/index.html): Puppies sleep for 12 to 20 hours a day - totally normal! Find out when to expect yours to sleep through the night. (1,049 words)
- [How to stop my puppy crying at night | Napo pet insurance](/content/blog/puppy-crying-at-night/index.html): A puppy crying at night is normal - don't leave them to cry it out. Here are 8 soothing steps to help you both sleep. (1,246 words)
- [How to entertain an indoor cat | Napo pet insurance](/content/blog/entertain-indoor-cats/index.html): 14 ways to keep your indoor cat happy and stimulated, from puzzle toys and hunting games to teaching them tricks! (1,058 words)
- [Comprehensive pet insurance with low excess from Napo](/content/low-excess/index.html): Napo pet insurance offers a low excess of just £99 per condition, per year. Get your quote today to find out more about our comprehensive insurance for cats and dogs. (1,757 words)
- [Get comprehensive pet insurance that covers dental from Napo](/content/dental-cover/index.html): All our policies offer dental cover as standard. So whether you're insuring your dog or your cat, you can keep them protected from tooth to tail with Napo. (1,608 words)
- [Bloodhound breed guide | Napo pet insurance](/content/blog/bloodhound-breed-guide/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (964 words)
- [Trusted pet insurance.](/content/trusted-insurance/index.html): With fast claims, dental care & 24/7 access to free vet consults. Napo gives full protection to the UK’s cats and dogs 🐾 (1,154 words)
- [Can you toilet train a puppy in 7 days? | Napo pet insurance](/content/blog/7-day-puppy-toilet-training/index.html): Probably not - but with the right tips, most puppies crack it in just a few weeks. Accidents are totally normal! (1,241 words)
- [How to muzzle train a dog | Napo pet insurance](/content/blog/dog-muzzle-training-guide/index.html): Muzzle training gives your dog more freedom, not less. A step-by-step guide to help your dog feel happy and confident. (1,138 words)
- [How to stop my puppy biting | Napo pet insurance](/content/blog/stop-puppy-biting/index.html): All puppies bite - it's totally normal. Get training tips to redirect those tiny razor teeth and protect hands and feet! (1,164 words)
- [British Shorthair cat breed guide | Napo pet insurance](/content/blog/british-shorthair-cat-guide/index.html): Loyal, loving, calm - and the inspiration for the Cheshire Cat! Find out if this brilliant breed is right for you. (1,266 words)
- [Border Collie breed guide | Napo pet insurance](/content/blog/border-collie-breed-guide/index.html): Smart, loyal, agile. Border Collies need 90 mins of daily exercise. Find out if this brilliant breed is right for you. (1,205 words)
- [How to remove ticks from dogs | Napo pet insurance](/content/blog/how-to-remove-ticks-from-dogs/index.html): Ticks are on the rise in the UK. Find out how to spot and remove them safely to keep dogs and cats protected. (835 words)
- [Pet safety tips for Easter | Napo pet insurance](/content/blog/easter-pet-safety-tips/index.html): Easter and BBQ season is full of chocolate, hot cross buns and kebab sticks - keep furry friends safe with our tips. (857 words)
- [Get 5% multi pet discount with Napo pet insurance](/content/multipet/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (1,134 words)
- [How to exercise a lazy dog | Napo pet insurance](/content/blog/how-to-exercise-a-lazy-dog/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (938 words)
- [Get comprehensive lifetime cover from Napo pet insurance](/content/lifetime-cover/index.html): With Napo you can get comprehensive lifetime pet insurance for cats and dogs. Get up to £16,000 in vet fees per year, and free 24/7 video calls with UK vets. (1,525 words)
- [Can dogs eat sweetcorn? Dogs and veg | Napo pet insurance](/content/blog/can-dogs-eat-sweetcorn/index.html): Yes, dogs can eat plain sweetcorn kernels, fresh or frozen. Check with your vet first and never feed them the cob. (1,095 words)
- [What are French Bulldogs really like? | Napo pet insurance](/content/blog/french-bulldog-characteristics/index.html): French Bulldogs (Frenchies) are cheeky, loving and full of surprises. Get to know their characteristics and temperament. (1,161 words)
- [Letting your dog off the lead | Napo pet insurance](/content/blog/letting-dog-off-lead/index.html): Know when it's safe to let your dog off the lead, how to build great recall, and where leads are required by law. (998 words)
- [Can dogs eat prawns? Dogs and seafood | Napo pet insurance](/content/blog/can-dogs-eat-prawns/index.html): Dogs can eat cooked prawns with shells and tails removed, but check with your vet first. Never feed them raw prawns. (950 words)
- [How to calm a scared dog | Napo pet insurance](/content/blog/how-to-calm-a-scared-dog/index.html): Scared dogs need patient owners. Here are 12 things to try when your dog is frightened, from cosy dens to calming music. (1,705 words)
- [Get comprehensive pet insurance that includes holiday cover](/content/travel-cover/index.html): All our policies offer travel cover as standard. So whether you're insuring your dog or your cat, you can keep them protected when you're at home and on holiday. (1,154 words)
- [Christmas vet bills: real pet stories | Napo pet insurance](/content/blog/christmas-vet-bills-pets/index.html): Turkey bone? £4,100. Gobbled tinsel? £1,800. See how pet insurance can help you avoid a Christmas cat-astrophe! (882 words)
- [How long to toilet train a puppy | Napo pet insurance](/content/blog/how-long-to-toilet-train-a-puppy/index.html): Forget "toilet training in 7 days" - it's a myth! Most puppies take weeks to months. Get tips and know what to expect. (697 words)
- [Can puppies eat apples? Puppies and fruit | Napo pet insurance](/content/blog/can-puppies-eat-apples/index.html): Yes, puppies can eat apples as a healthy treat - just check with your vet first and always remove the core and seeds. (1,001 words)
- [Do 'lazy' dog breeds really exist? | Napo pet insurance](/content/blog/lazy-dog-breeds/index.html): Not all dogs need long walks. Find out which breeds suit a more relaxed lifestyle and why 'lazy' is a harsh stereotype. (1,236 words)
- [Can cats drink milk? Cats and lactose | Napo pet insurance](/content/blog/can-cats-drink-milk/index.html): Most cats are lactose intolerant. Learn why milk is bad for cats and why water is always the best option. (1,526 words)
- [Dog diarrhoea: when to see a vet | Napo pet insurance](/content/blog/dog-diarrhoea-when-to-see-vet/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (1,249 words)
- [Christmas treats pets must not eat | Napo pet insurance](/content/blog/christmas-treats-pets-must-not-eat/index.html): Never feed pets chocolate, mince pies or cooked bones. Find out what's toxic and keep furry friends safe this Christmas. (826 words)
- [Is dog ear cropping illegal in the UK? | Napo pet insurance](/content/blog/is-dog-ear-cropping-illegal-uk/index.html): Yes, dog ear cropping is illegal in the UK. It causes pain and suffering with no benefit. Louisa the Vet explains all. (1,051 words)
- [Can dogs eat blackberries? Dogs and fruit | Napo pet insurance](/content/blog/can-dogs-eat-blackberries/index.html): Yes, dogs can eat blackberries as an antioxidant-rich treat. Just keep it to a handful and skip the blackberry jam! (1,011 words)
- [Lifetime insurance from Napo, made for your Lab](/content/insurance-for-labs/index.html): Get complete health, wellbeing & legal cover for Labs of all ages. Napo's got your back for life. (1,244 words)
- [Do puppies breathe fast? | Napo pet insurance](/content/blog/do-puppies-breathe-fast/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (753 words)
- [Can puppies eat carrots? Puppies and veg | Napo pet insurance](/content/blog/can-puppies-eat-carrots/index.html): Yes, puppies can eat carrots, raw or frozen, as a low-calorie treat - just ask your vet first. Great for teething pups! (721 words)
- [Can puppies have peanut butter? | Napo pet insurance](/content/blog/can-puppies-have-peanut-butter/index.html): Yes, puppies can eat peanut butter in moderation if it's plain, unsalted and xylitol-free. Ask your vet first! (1,009 words)
- [Trusted pet insurance for dogs & cats](/content/breeds/index.html): Covering health and wellbeing for all cat and dog breeds. With fast claims, dental care & 24/7 access to free vet consults 🐾 (1,055 words)
- [Easter egg hunt games for dogs and cats | Napo pet insurance](/content/blog/easter-games-for-pets/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (734 words)
- [Cavapoo breed guide | Napo pet insurance](/content/blog/cavapoo-breed-guide/index.html): Lively, loving, smart. Cavapoos bond closely with their owners. Find out if this brilliant breed is right for you. (1,055 words)
- [National dog breeds: 2026 World Cup | Napo pet insurance | Napo pet insurance](/content/blog/national-dog-breeds-the-world-cup-final-eight/index.html): Key facts and fun stats on national dog breeds from all eight World Cup quarter-finalist countries. Ready to meet the squad? (794 words)
- [Napo partners with Luna Dental for pet dental checks | Napo pet insurance](/content/blog/luna-dental-partnership/index.html): Eligible Napo customers get a free online dental check with Luna Dental worth £50. Spot early signs of dental disease. (231 words)
- [Best dog-friendly beaches in the UK | Napo pet insurance](/content/blog/dog-friendly-uk-beaches/index.html): Discover 14 of the best dog-friendly beaches in the UK, from Cornwall to the Highlands. Year-round spots dogs will love! (993 words)
- [Get comprehensive dog insurance from Napo](/content/dog-insurance/index.html): Protect your pup and your peace of mind with Napo's comprehensive dog insurance, which includes dental cover. Find out more with a quick online quote. (1,034 words)
- [Can dogs eat bananas? Dogs and fruit | Napo pet insurance](/content/blog/can-dogs-eat-bananas/index.html): Yes, dogs can eat bananas as long as they aren't allergic - just don't feed them too much or let them gobble the peel. (1,048 words)
- [Are French Bulldogs aggressive or stubborn? | Napo pet insurance](/content/blog/are-french-bulldogs-aggressive/index.html): French Bulldogs aren't naturally aggressive or stubborn. They're just particular about what motivates them! (782 words)
- [Adopting a rescue dog in the UK: 10 FAQs | Napo pet insurance](/content/blog/adopting-rescue-dog-uk/index.html): Thinking of adopting a rescue dog? Understand costs, which UK charities to use, and what to expect from day one. (1,002 words)
- [Get comprehensive lifetime cover from Napo pet insurance](/content/xl-bully-insurance/index.html): With Napo you can get comprehensive lifetime pet insurance for cats and dogs. Get up to £16,000 in vet fees per year, and free 24/7 video calls with UK vets. (819 words)
- [Protect your cat for life with Napo | Lifetime cat insurance](/content/cat-insurance/index.html): Our comprehensive insurance for cats is built by pet people. Get everything you need to raise a happy and healthy kittycat, for life. (823 words)
- [Dog scared of the vet? 8 ways to calm them | Napo pet insurance](/content/blog/dog-scared-of-vet/index.html): Does your dog dread vet visits? Discover 8 simple ways to help them feel calm, confident and safe every time you go. (703 words)
- [Easter treats pets must not eat | Napo pet insurance](/content/blog/easter-treats-pets-must-not-eat/index.html): Comprehensive pet insurance by Napo. Full dental cover included. Free unlimited video vet and behaviourist consultations. 5% multi-pet discount. (373 words)
- [Fuss-free pet insurance with direct to vet payments](/content/direct-vet-payments/index.html): Napo offers comprehensive pet insurance that can pay your vet direct when you need to make a claim. Your vet can also claim on your behalf using our vet portal. (993 words)
- [Cockapoo breed guide | Napo pet insurance](/content/blog/cockapoo-breed-guide/index.html): Smart, playful, sweet. The UK's most popular crossbreed since the 60s. See if this brilliant breed is right for you. (658 words)
- [Can dogs eat pineapple? Dogs and fruit | Napo pet insurance](/content/blog/can-dogs-eat-pineapple/index.html): Yes, dogs can eat pineapple chunks as a vitamin-rich treat. Make sure to peel and core it, and skip the juice! (718 words)
- [Can dogs eat strawberries? Dogs and fruit | Napo pet insurance](/content/blog/can-dogs-eat-strawberries/index.html): Yes, dogs can eat strawberries as an antioxidant-rich treat. Remove the tops, keep to a handful and skip strawberry jam. (863 words)
- [Keep pets calm during fireworks | Napo pet insurance](/content/blog/keep-pets-calm-during-fireworks/index.html): Big night ahead? Learn simple ways to keep dogs and cats calm during fireworks, parties and noisy celebrations. (888 words)
- [7 calming tips for dogs home alone | Napo pet insurance](/content/blog/how-to-calm-dog-home-alone/index.html): Is your dog anxious when you leave the house? Learn simple ways to keep them calm when home alone. (707 words)
- [Protect your cat for life with Napo | Lifetime cat insurance](/content/cats/index.html): Our comprehensive insurance for cats is built by pet people. Get everything you need to raise a happy and healthy kittycat, for life. (808 words)
- [Excluded and partially-covered pets](/content/pet-insurance-eligibility/index.html): Napo covers most domestic dog and cat breeds, including many restricted breeds. Check if your pet is eligible. (676 words)
- [How to use Napo's Scentwork Practice Kit](/content/napo-scentwork-practice-kit/index.html): Proven to lower your dog's BP and heart rate, release dopamine, and deepen your bond. Scentwork is not to be sniffed at! (336 words)
- [How to claim with Napo](/content/how-to-claim/index.html): Claiming with Napo is quick, easy, and all online. Here's our guide to the ways you can claim with us. (408 words)
- [Get your instant quote | Napo Pet Insurance](/content/app/quote/index.html): Get your instant quote with Napo Pet Insurance. 5% multi-pet discount. Full dental cover. Free unlimited video vet and behaviourist consultations. (19 words)

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